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Investment

Packages & Pricing

Flexible options for every stage. From ready-to-use templates to embedded executive partnership.

Consulting & Advisory

Packages &
Pricing

Whether you need a day of expert input or an ongoing advisory partnership, there is a right-sized engagement for your organization.

Vendor Consulting
$2,000/day
Half-day available
Expert Access
  • ✓Product validation & UX review
  • ✓SME for development teams
  • ✓Market positioning review
  • ✓Conference preparation
Book a Day
Essential
$1,500/mo
Up to 4 hours/month
Advisory Access
  • ✓Monthly strategy call
  • ✓Email Q&A support
  • ✓Document review (1/month)
  • ✓Priority template access
Get Started
Most Popular
Partner
$3,500/mo
Up to 10 hours/month
Hands-On Partnership
  • ✓Bi-weekly strategy calls
  • ✓Ongoing document & policy review
  • ✓Grievance letter & compliance review
  • ✓Dashboard & metrics review
  • ✓Priority email & phone access
  • ✓All templates included
Get Started
Fractional Executive
Custom
20+ hours/month
Fractional Chief PX Officer
  • ✓Embedded executive leadership
  • ✓Team management & oversight
  • ✓Board & C-suite reporting
  • ✓Full regulatory survey support
  • ✓Onsite availability (as agreed)
  • ✓Full department build-out included
Let's Talk

All retainers are month-to-month with 30 days notice. Custom scopes always available — contact Linda to design the right package for your organization.

Ready-to-Use Resources

Template Pricing

Professional, field-tested tools. Buy once, use forever. No subscription.

✉️
Grievance Letter Template Pack

CMS-compliant grievance response letters covering the most common clinical and service scenarios. Acknowledgment, resolution, escalation, and language access templates plus a compliance checklist.

$149 one-time
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📊
Patient Experience Dashboard Templates

KPI frameworks and executive reporting templates for tracking patient experience metrics across departments and service lines.

$129 one-time
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📋
Case Documentation Standards Kit

Standardized documentation templates for case intake, investigation notes, resolution tracking, and file closure.

$119 one-time
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📁
Policy and Procedure Starter Library

Foundation policy documents for patient experience, patient relations, and advocacy departments, aligned to CMS and Joint Commission requirements.

$179 one-time
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⚡
Escalation and Workflow Toolkit

Intake protocol, daily huddle format, and dual-reviewer escalation ladder to close grievances consistently within 7 days.

$99 one-time
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🎓
Staff Onboarding and Training Toolkit

30-60-90 day onboarding plan, competency checklists, and training materials for new patient advocates and relations staff.

$109 one-time
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Best Value
Complete Template Library
All six template packs in one bundle
$784 separately
$497
Get Started

Templates launching soon. Join the waitlist for early access and an exclusive discount.